If at any time you can no longer care for your adopted pet, you may surrender the animal to AHS. If the 60-day return policy has expired, you will not receive an adoption credit certificate.
All returns are scheduled through our Pet Helpline at 952-435-7738. Animals are accepted by appointment only.
Welcoming a new pet into your home can be so exciting. Your family just grew by one, and together, you have so much to learn! In the first week, you’ll likely start figuring out a routine, building trust, and exploring likes and dislikes. Perhaps you’ll choose to spoil your new pet, and training (and patience!) may be necessary.
For some pets, the transition is quick and easy. Others may need more time and assistance. Animal Humane Society offers a 60-day adjustment period within which you can evaluate the pet’s progress and your adoption decision. If, within those 60 days, you determine your recently adopted pet isn’t a good fit or you find yourself unable to provide necessary medical care, you may return the animal to AHS and receive an adoption credit certificate that can be used toward the adoption of another animal or purchase of pet supplies. Please understand that in compliance with the Veterinary Practice Act, if you choose to return the animal you will not be able to readopt him/her at any time.